Beyond the buzzwords, businesses worldwide are struggling with the use of ICT. This book is the condensation of 15 years fighting this war on the floor and in board rooms. How to organise and manage all ICT investments and initiatives in order to optimise the support of the business objectives.
Too many IT initiatives have failed to deliver. Too often ICT is promising heaven and delivering frustrations. Too often businesses are confronted with systems they never asked for. Too often budgets for projects and programmes are completed out of line. How can this problem be faced? Who is supposed to make decisions? How should the decisions be implemented? How should that implementation be managed ?
In this book, Jac Cuypers approaches these challenges with a number of practical tips and tricks, and with an off -the-shelf’ methodology. He provides a good starting point for a tailored application in all kinds of businesses whether they are situated in the private or the public sector, whether they are a multinational or a smaller enterprise in the local market. The author’s ambition is to offer a basis for a customised application in your organisation and for further academic investigation.